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When & Where You Need It Welcome to the future of money. With PayExpress, you get instant access to your money without the hassle of dealing with checks. To access your cash, simply take your PayExpress card to any ATM and withdraw cash. Your PayExpress card also works as a debit card, giving you the convenience to make everyday purchases. To make a purchase using your PayExpress card, press the ”Credit” key and simply sign your name. You can also make purchases by pressing the ”Debit” key and entering your PIN number. The future of money has arrived. And its name is PayExpress. - Immediate access to cash at any ATM
- No credit check required
- Eliminate expensive check cashing fees
- Use as a debit card
- Make purchases anywhere Visa is accepted
- Account information available 24/7
- Free Customer Service - talk to a real person!
- Free account access at www.first-fidelity.com
- Free telephone banking on Direct Line 24
You can withdraw cash from any ATM worldwide that displays the ”Cirrus” or ”Interlink” symbol. There is no service charge for the first four withdrawals per month at First Fidelity Bank ATMs and many other ATMs listed on our Web site. A $5 dollar fee will apply to each withdrawal after the fourth withdrawal. Other ATM owners may assess a surcharge or convenience fee. Cash withdrawal from an ATM is limited each day. Some ATM owners may also limit the amount of cash that may be withdrawn.
Use your PayExpress card to make purchases at any merchant that accepts Visa. Many merchants will allow you to get cash back with your purchase. You can also make purchases online with your PayExpress card. ATM withdrawals and point-of-sale purchases have daily limits to minimize the possibility of losses.
You can pay all your bills anywhere Visa is accepted.
Your provider will make a deposit into your PayExpress account on the due date. It is immediately available to you for cash or point-of-sale purchases. Only your provider can make deposits into your PayExpress account.
Contact your payment provider.
PayExpress card transactions are only available at ATMs and point-of-sale (merchants).
Instructions for activating the card and establishing your Personal Identification Number (PIN) will be provided when you receive your PayExpress card.
PayExpress can be used as a signature-based debit card by pressing the ”Credit” key or as a PIN-based debit card by pressing the ”Debit” key.
A PIN can be changed by calling 1-800-448-8268.
There are fees that apply when an account is overdrawn. Be sure to familiarize yourself with all the fees that may apply by reviewing your account disclosure. There are several ways to access your account information. Direct Line 24 is our 24/7 automated telephone banking system available in both English and Spanish. - After selecting English or Spanish, press the ”1” key. Enter your account number and press the ”#” key.
- You will automatically hear your account balance. The first time you use Direct Line 24, enter your PIN, which is the last four digits of your social security number.
- You may change your Direct Line 24 PIN at any time by pressing the ”7” key and following the instructions.
- Your balance, transaction detail and monthly statement are all available through online banking at www.first-fidelity.com.
Account information is available, at no charge, by contacting Customer Service. To request FFB Online access, contact Customer Service and you will be provided a user ID by e-mail.
Your monthly statement is available through FFB Online or by eStatement. You must first call Customer Service to obtain your log-in ID and password. Once you have accessed your online banking account, sign up for your monthly eStatement at no charge.
If you prefer a monthly paper statement, contact Customer Service to set up your service.
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